FAQs

FAQs
✹ Where can I place an order from?
☞ You can place an order from any country, we ship all over Europe
✹ When I receive the order, do I receive a confirmation number?
☞ Yes, you will receive an order confirmation email with an order number immediately after you place it.
If you do not receive it within 24 hours, please contact us.
✹ How long will it take for my items to arrive?
☞ Delivery is in 7-10 working days.
✹ Who can I contact if I have problems with my order?
☞ All requests for information can be forwarded to EMAIL infothepupofficial@gmail.com
We have a very attentive customer service team. We make sure that the problem is resolved as quickly as possible.
✹ How can I pay?
☞ We accept all major credit cards: Visa, Mastercard and even PayPal.
✹ Is payment on this site secure?
☞ You can be absolutely sure that all purchases made here are safe.
✹ If I enter my e-mail address, will my details be sold?
☞ We do not sell any information to our customers. Emails are only used to track and send newsletters about our promotions and discount coupons